| | The Signature, Business Insights is a selection of the best articles that will be of interest to you as CEO / Director or as someone interested in Marketing, IT, CRM or eCommerce. If you want to keep up with the latest news, click here. Storied | | | | | | | | | | | | | | Did they pay and how much? Garmin regains control of its systems after obtaining ransomware decrypt key from Russian hackers. | | | | | | | | | | |
| | | | | Client experience: what lessons can be learned from the current pandemic? | While the health crisis keeps a blurred perspective for the direction in which brands should be moving, the rapid rebuilding of a consistent customer experience does not mean that relational markers should not be considered in depth. | | | | | | | | |
| | | Eric Cantona and Rachida Brakni (Nostra): "Our brand is inspired by nature | Together in partnership in life and in business, Éric Cantona and Rachida Brakni launched their cosmetics brand Nostra in November 2019, which is based on essential concepts such as naturalness or made in France. | | | | | | | | |
| | | Videoconferencing counseling, a new weapon in the phygital business? | The Covid-19 pandemic has led to the shutdown of a large number of commercial premises around the world. In order to remain in business, several companies are currently experimenting with remote pre-sales consulting via videoconferencing tools. | | | | | | | | |
| | | | | Recommended by our Editorial Chief | | |
| Microsoft Adds New Microsoft 365 And Edge Browser Capabilities At Inspire | Microsoft has spent a considerable amount of time working on improving its Teams messaging and collaboration solution. | | | | Where AI Is Delivering A Competitive Edge In 2020 | IDC forecasts that spending on AI technologies will grow to $97.9B in 2023, more than two and a half times the spending level of 2019.
| | | | Meet The AI Designed To Help Humans, Not Replace Them
| ASAPP founder Gustavo Sapoznik developed software that trains customer-service reps to be "radically" more productive, winning the young startup an $800 million valuation. | | | | |
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