jueves, 23 de septiembre de 2021

Contact center: combining comfort and cost control

 

The Signature, Business Insights is a selection of the best articles that will be of interest to you as CEO / Director or as someone interested in Marketing, IT, CRM or eCommerce. If you want to keep up with the latest news, click here.

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IT

US Sanctions 'Aim To Cut Off Hackers' Access' To Cryptocurrency

US Treasury Department reportedly planning sanctions against cryptocurrency platforms that facilitate ransomware payments in latest anti-hacking move

 

 
it
 
 

Contact center: combining comfort and cost control

The well-being of consultants and managers, organizational flexibility and energy savings are the three indicators at the heart of the redevelopment of Majorel contact centers.

 
 

marketing
 

Changing careers to become an entrepreneur

Drawing on actual purchasing behaviour from panels and a joint survey of 25,000 shoppers in France, the UK and Spain, Kantar defines four standard shopper profiles: from the most protected to the most exposed to economic stress.

 
 

crm
 

Infographic The 4 post-pandemic French consumer profiles

Drawing on actual purchasing behaviour from panels and a joint survey of 25,000 shoppers in France, the UK and Spain, Kantar defines four standard shopper profiles: from the most protected to the most exposed to economic stress.

 
 

Recommended  by our Editorial Chief

EvoWalk stimulates nerves to help muscle-impaired people walk

Health startup Evolution Devices has created an AI-based platform called EvoWalk that stimulates nerves to help muscle-impaired people walk again.

Zoom's CEO Eric Yuan Says His Zoom Fatigue Is Gone

Zoom's CEO Eric Yuan is excited for part-time office life. Months after making headlines in May by saying he was suffering from his own case of Zoom fatigue...

Twitter Agrees to Pay $809.5 Million Settlement

Twitter Inc. agreed to pay $809.5 million to settle a shareholder class action lawsuit that accused the social media company of painting an overly rosy picture of its future.

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