miércoles, 15 de junio de 2022

Customer experience as a priority for global leaders in 2022

 

The Signature, Business Insights is a selection of the best articles that will be of interest to you as CEO / Director or as someone interested in Marketing, IT, CRM or eCommerce. If you want to keep up with the latest news, click here.

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IT

Microsoft Slashes Russia Operations, Axes 400 Staff

Software giant Microsoft is "significantly" scaling down its operations in Russia, but will continue to fulfil contractual obligations

 

 
it
 
 

Customer experience as a priority for global leaders in 2022, according to Qualtrics

According to a global study conducted by Qualtrics' XM Institute in 10 countries, 70% of executives say they will put more effort into their customer experience programs this year.

 
 

marketing
 

How to turn the crisis into an opportunity for a start-up?

With one crisis after another on the international scene, the future could not be more uncertain for entrepreneurs. That said, periods of major crisis always bring the ingredients for a paradigm shift that allows for the emergence of new models.

 
 

crm
 

The supply chain begins its digital transformation

Faced with the many difficulties impacting the supply chain, digital technology appears to be a solution to better control risks, gain efficiency and meet CSR challenges. But several obstacles still need to be overcome to gain maturity.

 
 

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